Terms & Conditions
TERMS & CONDITIONS
1. General
These Terms and Conditions apply to all orders placed through the AlpenClothes website. By placing an order, the customer agrees to these terms.
AlpenClothes operates from Antwerp, Belgium and sells traditional Bavarian clothing and accessories to customers across Europe and internationally.
2. Products
We strive to ensure that all product descriptions, images and prices displayed on our website are accurate. However, minor differences in color, texture or appearance may occur due to screen settings or manufacturing variations.
3. Orders
After placing an order, you will receive an order confirmation by email. AlpenClothes reserves the right to cancel or refuse an order in case of suspected fraud, pricing errors or product unavailability.
4. Pricing
All prices displayed on our website are shown in the selected currency and may include applicable taxes depending on the shipping destination.
5. Shipping
We ship orders worldwide. Delivery times may vary depending on the destination country. Customers will receive tracking information once the order has been dispatched.
6. Returns
Customers have the right to return products within 30 days of receiving the order. Items must be unused, in original condition and with original packaging.
7. Refunds
Once returned items are received and inspected, refunds will be processed to the original payment method.
8. Liability
AlpenClothes shall not be held responsible for delays caused by shipping carriers, customs procedures or events beyond our control.
9. Privacy
Customer information is handled according to our Privacy Policy. We do not sell or share personal data with third parties for marketing purposes.
10. Contact
For any questions regarding these Terms & Conditions, please contact us at:
support@alpenclothes.com
Antwerp, Belgium