Standard Shipping Across Belgium and the EU
We deliver on all orders with no hidden charges—the price you see is the final price.
Shipping Times
Belgium: 1–3 business days
European Union: 4–6 business days
Courier Partners
We work with trusted carriers including bpost, DPD, UPS, DHL.
Order Tracking
All orders include tracking information for your convenience.
Bulk / Wholesale Orders
For retailers or event organizers requiring large quantities, please contact us for custom delivery timelines and B2B pricing options.
14-Day Return Guarantee
We want you to love your purchase. If you are not satisfied, you may return your item within 14 days of delivery.
Eligible for Return
✔ Item must be unused, unwashed, and in original packaging with tags attached
✔ Return request must be submitted within 14 calendar days of delivery
Not Eligible for Return
✘ Worn, washed, or damaged items
✘ Items without original tags or packaging
✘ Custom-printed or personalized clothing
Return Instructions
Email us at support@alpenclothes.com with your order number.
We will provide a return form and full instructions.
Ship the item back to our return address (return shipping is the customer’s responsibility).
Refunds
Once your return is received and inspected, a refund will be issued within 5 business days.
We understand sizing and style can sometimes be tricky—so we make exchanges easy.
Eligible for Exchange
✔ Items must be unused, unwashed, and in original packaging with tags attached
✔ Exchange requests must be made within 30 days of delivery
✔ Exchanges are allowed for different sizes or colors of the same product
Not Eligible for Exchange
✘ Worn, washed, or damaged clothing
✘ Items without tags or original packaging
✘ Personalized or custom-printed items
Exchange Instructions
Email support@alpenclothes.com with your order number and the size/color you’d like instead.
We will confirm stock availability and send you the exchange form + instructions.
Ship the item back to us (return shipping is the customer’s responsibility).
Once we receive your return, we will ship the replacement item to you.
Fast Delivery in Belgium & EU
30-Day Return & Exchange Guarantee
Trusted Quality Clothing
